We take customer service seriously. It's part of the reason we started Jacked Macs in the first place. You can email us at firstname.lastname@example.org, use our contact form, drop us line on Facebook, or (what we're most proud of) call us at (800) 949-2107 and speak to a real person.
If you're not happy with us for any reason let us know and we will make it right. Our regular hours are Monday-Friday 9am-5pm EST, but you can always leave us a message and we will get back to you ASAP.